Terms
the terms you buy on. written to be read, not to be survived. nothing here removes a right you have under uk consumer law, and if anything on this page ever conflicts with that law, the law wins.
Who you are buying from
this store trades as Sluggers Hit in the united kingdom and is run by CORPORAL WOJTEK SP. Z O.O. of ul. Wojciecha Chrzanowskiego 14 m. 257, 04-392 Warszawa, Poland, registered in the Polish National Court Register under number 0001253533. the full details, including how to reach us, are in the panel at the top of this page.
your contract is with that company, wherever you read about the brand. goods are dispatched from Piaseczno, Poland, and your rights under uk consumer law apply in full because we sell to you in the united kingdom.
How a contract is formed
placing an order is an offer to buy. it is not yet a contract, and the confirmation screen and confirmation email are not an acceptance of it — they confirm we received your order and nothing more.
the contract comes into existence when we dispatch the goods, and it covers only the goods actually dispatched. this matters when something in your basket turns out to be unavailable: we are not obliged to sell you something we do not have, and you are not charged for it.
if we cannot accept your order we will tell you and refund anything you have paid. the usual reasons are stock, an obvious pricing error, or an address we do not deliver to.
Prices
every price on this site is in pounds sterling and is the price you pay us for that item. there is no charge added later by us except delivery, which is shown and chosen before you confirm. we are not registered for uk vat, so no vat is charged on this invoice and none can be reclaimed from it; goods travel from Poland, and any tax or handling a carrier charges on import is outside this contract.
delivery starts at £4.95 and the options are set out on the delivery page.
the price that applies is the one displayed when you place your order. a later price change, in either direction, does not alter an order already placed.
if a price is obviously wrong — wrong by an order of magnitude, the kind of error nobody could reasonably read as a real offer — we may refuse the order rather than fulfil it. we will tell you and refund you in full. we will not use this to wriggle out of a sale we simply regret.
Stock
availability shown on a product page is our best current figure and is not a guarantee. two people can want the last one at the same moment. if that happens after you order, we will tell you and refund that line.
Your account of yourself
you need to be at least 18, or have a parent or guardian make the purchase, and the delivery address you give us needs to be one you can actually receive a parcel at. an address we cannot deliver to is the most common reason an order goes wrong.
Cancelling and returning
your right to cancel and your rights when something is faulty are on the returns page. they are part of these terms.
What we are responsible for
if we fail to meet these terms we are responsible for loss you suffer that is a foreseeable result of that failure. we are not responsible for loss that was not foreseeable, and we are not responsible for business losses — this is a shop for consumers.
nothing here limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit. that includes your statutory rights over the goods themselves.
Things outside anyone control
where something genuinely beyond our control delays us, we will tell you and we will not be liable for the delay itself. if it goes on long enough to matter, you can cancel and be refunded in full for anything undelivered.
The brand and this site
the sluggers hit name, the logo, the marks and the photography on this site belong to their owners and are not yours to use. buying a jersey buys you the jersey.
Changes
we can change these terms, but the terms that govern your order are the ones in force when you placed it. a change does not reach backwards.
Governing law
these terms are governed by the law of england and wales, and the courts of england and wales have jurisdiction. if you live in scotland or northern ireland you may also bring proceedings in your own courts.
you always have the option of taking a complaint to the relevant consumer body. we would rather you told us first and gave us the chance to fix it.